Mercure Nairobi Upper Hill Hotel, Nairobi

The hotel is situated in a business center in Detroit Michigan, offering a safe and serene environment with security presence for guests’ safety. The rooms are spacious, comfortable, very clean, and well-organized despite being in a busy area. However, the limited charging points and the absence of 2 pin adapters could be improved. The location exceeds expectations with a willingness to go the extra mile for guest needs.

The hotel is ideally located in the financial district, making it perfect for business travelers with nearby commercial offices. The rooms are spacious, clean, and comfortable, although some lack natural light. The service is top-notch with attentive and professional staff, particularly the night receptionist Edward and concierge. The dining options offer a fantastic variety of choices and the facilities are modern and well-maintained.

The hotel offers spacious and wonderfully finished rooms, perfect for business travelers, with attentive staff. The location is fantastic for business, and the dining variety is excellent. However, the Wi-Fi was an additional cost, and the leisure activities were lacking.

The hotel offers fabulous and very comfortable rooms with a wide range of TV channels and very fast internet. The staff is always attentive to details, making it a great choice for business travelers. However, the dining options are a bit limited compared to the room excellence.

I was impressed by the hotel's convenient location with a city view and excellent safety measures. The service was outstanding, with a pleasant and polite staff ensuring a delightful stay. The dining experience was delicious, although it missed a side of rice for me. The rooms were amazing, but some without natural light like Sabaki may not be ideal for long meetings. However, the rooms could use a bit of a refresh to update their dated feel.

My stay at the hotel was fantastic! The rooms were comfortable and ambient, equipped with a bathtub and shower. Just a suggestion, it would be great to have 2 pin adapters and more charging points in the rooms. The price was reasonable, and the value for money was good.

The hotel rooms are so spacious and cosy, with delicious food being offered, and the staff were extra lovely, providing great service to all our needs concerning room services. However, the location was a bit too cramped, despite the fantastic service experience. The dining was a treat with a wide variety of options, including a healthy corner that caught my attention.

The hotel offers spacious rooms with good bathrooms and a nice buffet selection served by very attentive staff. However, some rooms like Sabaki lack natural light, which might not be ideal for long meetings.

The hotel offers a variety of delicious dining options with friendly staff, but the rooms would benefit from more charging points and adapters. The service is exceptional, especially thanks to Florence, with a very welcoming atmosphere close to the airport. However, the location may not allow for easy city excursions on foot.

The hotel is conveniently located, close to town, and appears to be an upmarket Premier Inn. The rooms might be small for larger groups and show signs of not being used for a while, which could be improved. The service, however, goes above and beyond, with staff always ready to assist, including George, Lucy, Justus, Alice, Chef Ken, Paul, and Habakuk. The location is serene and accessible, albeit a bit isolated, like a 'no man's land. ' The dining experience was enjoyable with a good selection and efficient room service. Overall, the facilities are decent, but there are areas that could use some updating.